You’ve hit the power button, and nothing happens. Don’t panic – there’s a few things you can try to get your computer going again and if those don’t work we’re here to help.
NOTE: If your computer isn’t booting up, smells weird and/or is making a high-pitched noise, unplug it immediately and call us before trying anything else.
First, make sure it’s plugged in. We know, that’s kind of a given, but you never know if something may have caused the power cord to come loose from the wall or from the machine itself.
You should also check the power button on your surge protector, in case it got bumped into the off position. Many desktops have a power switch on the back of the tower – make sure that is in the ‘on’ position as well.
If nothing happens, try plugging your computer directly into the wall instead of the surge protector. While surge protectors are recommended, this is a quick way to make sure the problem is originating from the PC and not your surge protector. If your computer turns on this time, then you’ll need to purchase a new surge protector.
Next, check the power cable itself. Although bad power cables aren’t especially common, it happens. You can grab the power cord from your monitor or another computer and test that in place of your PC cord. If you’re computer turns on, then you likely just need a new power cable.
As always, if you need help give us a call at 308.534.1500 or stop by 121 S. Chestnut St (at the corner of B and Chestnut) and we’ll get you taken care of.