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What is an IP Address?

An IP address is a unique string of numbers that identifies each computer that is using Internet Protocol to communicate with a network. IP addresses are unique, just like phone numbers. It allows us to see who we’re sending information to and who we’re receiving it from. They also provide…...

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Tech Support Scams: What you need to know

One type of scam that is becoming more prevalent involves tech support. According to Microsoft, the scam usually involves using malware to trick someone into calling a fake tech support number to resolve an issue on their computer. You may have tech support scam malware on your computer if you…...

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Secure vs “not secure” websites

Google will soon let you know every time you log onto a site that isn’t secure. In February, Google announced a new initiative that is aimed to protect users who utilize the Chrome browser. Some websites are considered “not secure” by Google because they are not utilizing an SSL certificate,…...

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What is Encryption?

With data breaches and security concerns constantly in the news, the word ‘encryption’ gets thrown around a lot, but what is encryption? Encryption is essentially the process of encoding data in a way that makes it scrambled and, in many cases, nearly impossible to decipher. Encryption data is generally paired…...

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Laptops vs Desktops

It may seem like laptops and tablets are everywhere, but desktop computers still have their place when it comes to business and personal use. If you’re thinking about purchasing a new computer, you may be wondering whether a laptop or a desktop would be best for you. Here are a…...

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What is a motherboard?

Motherboards are vital to a computer – but what are they? A motherboard is a piece of hardware that connects all the parts of a computer. Everything inside the computer case is connected to the motherboard including video cards, sound cards, the CPU, RAM, optical drives, hard drives, the power…...

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What is RAM?

When you’re shopping for a computer, you see the term ‘RAM’ thrown around quite a bit, but what is RAM? RAM stands for Random Access Memory. It is the hardware inside a computer that temporarily stores data. A computer uses RAM to load data because it’s faster than running the…...

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Disconnected: What to do if your internet isn’t working

We often don’t realize how much we depend on the internet until it’s not working. There are a few common reasons a computer may be unable to stay connected to the internet. If you have other devices that connect to the internet, you can use those to help determine whether…...

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Printer problems? Here’s what to do next

Generally, it seems like you discover your printer isn’t working correctly when it’s time to print an important document. In most cases, though, printer issues can be resolved quickly. First, make sure your printer is plugged in and turned on. If your printer is wired, meaning it plugs into your…...

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Should you upgrade your computer or buy a new one?

Does it seem like your computer can’t keep up with everyday tasks? It may be time for some hardware upgrades – or it may time to buy a new computer. Here’s a few things to consider: Is your computer at least four years old? Has it become too slow for…...

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